Terms of Service
Last Updated: January 3, 2026
These Terms of Service (“Terms”) govern your access to and use of Praxtify’s enterprise automation and AI solutions (“Services”). By accessing or using our Services, you agree to be bound by these Terms.
PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT LIMITATIONS AND EXCLUSIONS, INCLUDING LIMITATIONS ON OUR LIABILITY.
1. Acceptance of Terms
By creating an account, accessing our platform, or using our Services, you represent that:
- You are at least 18 years old
- You have the authority to enter into these Terms
- You will comply with all applicable laws and regulations
If you are using our Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Description of Services
Praxtify provides:
- AI Automations: Finance, HR, Sales, Marketing, E-Commerce, Customer Support, Operations automation
- AI Solutions: Voice AI, Custom LLM Integration, AI Assistants, Enterprise AI, AI Governance, AI Decision Systems, Document Intelligence
- Analytics Automation: Real-time insights and reporting
- Visual Intelligence Tools: AI-powered visual content creation
- Content Optimization: AI-driven content generation
Our Services integrate with various third-party platforms and APIs to deliver automation and AI capabilities.
3. Account Registration and Security
Account Creation
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must notify us immediately of unauthorized access
- One account per user or organization unless otherwise agreed
Account Termination
We reserve the right to suspend or terminate accounts that:
- Violate these Terms
- Engage in fraudulent or illegal activity
- Abuse our Services or systems
- Fail to pay fees when due
4. Acceptable Use Policy
Permitted Use
You may use our Services for:
- Legitimate business automation and operations
- Improving productivity and efficiency
- Generating business insights and analytics
- Creating business content and visuals
Prohibited Use
You may NOT use our Services to:
- Violate any laws or regulations
- Infringe intellectual property rights
- Distribute malware, viruses, or harmful code
- Engage in phishing, spamming, or fraudulent activities
- Overload or interfere with our systems
- Reverse engineer or attempt to extract source code
- Resell or redistribute our Services without authorization
- Generate content that is illegal, harmful, or violates third-party rights
- Bypass usage limits or security measures
5. Subscription and Payments
Subscription Plans
- Services are provided on a subscription basis
- Plan features, limits, and pricing are specified at time of purchase
- We reserve the right to modify plans and pricing with notice
Payment Terms
- Payments are due according to your chosen billing cycle
- All fees are non-refundable except as required by law
- Failure to pay may result in service suspension or termination
- You are responsible for all applicable taxes
Third-Party Costs
IMPORTANT: You are solely responsible for costs incurred from third-party services including:
- Cloud infrastructure (Google Cloud, AWS, Azure)
- AI API usage (OpenAI, Anthropic, etc.)
- Database and storage costs
- Data transfer charges
- Any other third-party service fees
See our Disclaimer for complete information on third-party cost responsibilities.
6. Data and Intellectual Property
Your Data
- You retain all rights to data you input into our Services
- You grant us license to process your data solely to provide Services
- You represent that you have rights to all data you submit
- You are responsible for data accuracy and compliance
Our Intellectual Property
All rights, title, and interest in our Services, including:
- Software, code, and algorithms
- AI models and automation workflows
- Documentation and user interfaces
- Trademarks and branding
remain our exclusive property. You receive only a limited license to use our Services as described in these Terms.
Feedback
Any feedback, suggestions, or ideas you provide become our property and may be used without compensation or attribution.
7. Third-Party Services and Integrations
Third-Party Dependencies
Our Services integrate with and depend on third-party services. We are NOT responsible for:
- Third-party service availability, performance, or reliability
- Changes to third-party APIs or services
- Data handling by third-party services
- Third-party service costs and charges
Integration Risks
- Integrations may break due to third-party changes
- We will make reasonable efforts to maintain integrations but cannot guarantee continuous compatibility
- Some features may be unavailable if third-party services are down
For complete limitations, see our Disclaimer.
8. Service Level and Availability
No Uptime Guarantee
- We strive for high availability but do not guarantee specific uptime percentages
- Services may be unavailable due to maintenance, updates, or third-party issues
- We are not liable for business losses due to service unavailability
Service Modifications
We reserve the right to:
- Modify, update, or discontinue features
- Change AI models or automation capabilities
- Update system requirements
- Perform maintenance with or without notice
9. Warranties and Disclaimers
Limited Warranty
We warrant that our Services will perform substantially as described in our documentation.
DISCLAIMER OF WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”
- WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
- WE DO NOT WARRANT ERROR-FREE OR UNINTERRUPTED SERVICE
- WE DO NOT WARRANT AI ACCURACY OR AUTOMATION RELIABILITY
- WE DO NOT WARRANT COMPATIBILITY WITH THIRD-PARTY SERVICES
AI-Specific Disclaimers
- AI outputs may contain errors or inaccuracies
- AI decisions should be reviewed by humans
- We are not responsible for business decisions based on AI outputs
- AI models are subject to limitations and biases
See our Disclaimer for comprehensive service limitations.
10. Limitation of Liability
Maximum Liability
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
Excluded Damages
WE ARE NOT LIABLE FOR:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Data loss or corruption
- Business interruption
- Third-party service failures
- AI inaccuracies or automation errors
- Security breaches from external sources
Third-Party Liability
We are not liable for damages caused by:
- Cloud provider failures
- AI API provider issues
- Integration platform downtime
- Any third-party service problems
11. Indemnification
You agree to indemnify and hold Praxtify harmless from claims arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of applicable laws
- Infringement of third-party rights
- Your data or content
12. Data Protection and Privacy
Your privacy is important to us. Please review:
- Privacy Policy – How we handle personal data
- Cookie Policy – Our use of cookies
- Security Policy – Our security measures
By using our Services, you consent to data processing as described in these policies.
13. Term and Termination
Term
These Terms remain in effect while you use our Services.
Termination by You
You may terminate by:
- Canceling your subscription through your account
- Contacting support@praxtify.com
Termination by Us
We may terminate immediately if you:
- Violate these Terms
- Fail to pay fees
- Engage in harmful or illegal activity
Effect of Termination
Upon termination:
- Your access to Services will cease
- You remain liable for fees incurred
- We may delete your data according to our retention policy
- Provisions that should survive will remain in effect
14. Changes to Terms
We may update these Terms by:
- Posting revised Terms on our website
- Notifying you via email
- Displaying notice in our application
Continued use after changes constitutes acceptance. If you disagree, discontinue use.
15. Dispute Resolution
Governing Law
These Terms are governed by the laws of the Republic of Turkey, without regard to conflict of law principles.
Arbitration
Disputes shall be resolved through binding arbitration in the Republic of Turkey, except for:
- Intellectual property disputes
- Claims for equitable relief
- Small claims court matters
Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class actions.
16. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, Disclaimer, and other referenced policies, constitute the entire agreement.
Severability
If any provision is found invalid, the remaining provisions continue in effect.
No Waiver
Failure to enforce any right does not constitute waiver of that right.
Assignment
You may not assign these Terms. We may assign to affiliates or in connection with a merger or sale.
Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
Independent Contractors
Nothing in these Terms creates a partnership, agency, or employment relationship.
17. Contact Information
For questions about these Terms:
- Email: legal@praxtify.com
- Support: support@praxtify.com
- Website: www.praxtify.com
- Address: 131 Continental Dr Suite 305 Newark, DE, 19713 US
18. Related Documents
Please review these important documents:
- Disclaimer – Service limitations and liability exclusions
- Privacy Policy – Data handling and privacy rights
- Security Policy – Security measures and practices
- Cookie Policy – Cookie usage and tracking
- Sales Conditions – Purchase and refund terms