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Terms of Service

Terms of Service

Last Updated: January 3, 2026

These Terms of Service (“Terms”) govern your access to and use of Praxtify’s enterprise automation and AI solutions (“Services”). By accessing or using our Services, you agree to be bound by these Terms.

PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT LIMITATIONS AND EXCLUSIONS, INCLUDING LIMITATIONS ON OUR LIABILITY.

1. Acceptance of Terms

By creating an account, accessing our platform, or using our Services, you represent that:

  • You are at least 18 years old
  • You have the authority to enter into these Terms
  • You will comply with all applicable laws and regulations

If you are using our Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Services

Praxtify provides:

  • AI Automations: Finance, HR, Sales, Marketing, E-Commerce, Customer Support, Operations automation
  • AI Solutions: Voice AI, Custom LLM Integration, AI Assistants, Enterprise AI, AI Governance, AI Decision Systems, Document Intelligence
  • Analytics Automation: Real-time insights and reporting
  • Visual Intelligence Tools: AI-powered visual content creation
  • Content Optimization: AI-driven content generation

Our Services integrate with various third-party platforms and APIs to deliver automation and AI capabilities.

3. Account Registration and Security

Account Creation

  • You must provide accurate and complete information
  • You are responsible for maintaining account security
  • You must notify us immediately of unauthorized access
  • One account per user or organization unless otherwise agreed

Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Abuse our Services or systems
  • Fail to pay fees when due

4. Acceptable Use Policy

Permitted Use

You may use our Services for:

  • Legitimate business automation and operations
  • Improving productivity and efficiency
  • Generating business insights and analytics
  • Creating business content and visuals

Prohibited Use

You may NOT use our Services to:

  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Distribute malware, viruses, or harmful code
  • Engage in phishing, spamming, or fraudulent activities
  • Overload or interfere with our systems
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute our Services without authorization
  • Generate content that is illegal, harmful, or violates third-party rights
  • Bypass usage limits or security measures

5. Subscription and Payments

Subscription Plans

  • Services are provided on a subscription basis
  • Plan features, limits, and pricing are specified at time of purchase
  • We reserve the right to modify plans and pricing with notice

Payment Terms

  • Payments are due according to your chosen billing cycle
  • All fees are non-refundable except as required by law
  • Failure to pay may result in service suspension or termination
  • You are responsible for all applicable taxes

Third-Party Costs

IMPORTANT: You are solely responsible for costs incurred from third-party services including:

  • Cloud infrastructure (Google Cloud, AWS, Azure)
  • AI API usage (OpenAI, Anthropic, etc.)
  • Database and storage costs
  • Data transfer charges
  • Any other third-party service fees

See our Disclaimer for complete information on third-party cost responsibilities.

6. Data and Intellectual Property

Your Data

  • You retain all rights to data you input into our Services
  • You grant us license to process your data solely to provide Services
  • You represent that you have rights to all data you submit
  • You are responsible for data accuracy and compliance

Our Intellectual Property

All rights, title, and interest in our Services, including:

  • Software, code, and algorithms
  • AI models and automation workflows
  • Documentation and user interfaces
  • Trademarks and branding

remain our exclusive property. You receive only a limited license to use our Services as described in these Terms.

Feedback

Any feedback, suggestions, or ideas you provide become our property and may be used without compensation or attribution.

7. Third-Party Services and Integrations

Third-Party Dependencies

Our Services integrate with and depend on third-party services. We are NOT responsible for:

  • Third-party service availability, performance, or reliability
  • Changes to third-party APIs or services
  • Data handling by third-party services
  • Third-party service costs and charges

Integration Risks

  • Integrations may break due to third-party changes
  • We will make reasonable efforts to maintain integrations but cannot guarantee continuous compatibility
  • Some features may be unavailable if third-party services are down

For complete limitations, see our Disclaimer.

8. Service Level and Availability

No Uptime Guarantee

  • We strive for high availability but do not guarantee specific uptime percentages
  • Services may be unavailable due to maintenance, updates, or third-party issues
  • We are not liable for business losses due to service unavailability

Service Modifications

We reserve the right to:

  • Modify, update, or discontinue features
  • Change AI models or automation capabilities
  • Update system requirements
  • Perform maintenance with or without notice

9. Warranties and Disclaimers

Limited Warranty

We warrant that our Services will perform substantially as described in our documentation.

DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”
  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
  • WE DO NOT WARRANT ERROR-FREE OR UNINTERRUPTED SERVICE
  • WE DO NOT WARRANT AI ACCURACY OR AUTOMATION RELIABILITY
  • WE DO NOT WARRANT COMPATIBILITY WITH THIRD-PARTY SERVICES

AI-Specific Disclaimers

  • AI outputs may contain errors or inaccuracies
  • AI decisions should be reviewed by humans
  • We are not responsible for business decisions based on AI outputs
  • AI models are subject to limitations and biases

See our Disclaimer for comprehensive service limitations.

10. Limitation of Liability

Maximum Liability

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Excluded Damages

WE ARE NOT LIABLE FOR:

  • Indirect, incidental, or consequential damages
  • Loss of profits, revenue, or business opportunities
  • Data loss or corruption
  • Business interruption
  • Third-party service failures
  • AI inaccuracies or automation errors
  • Security breaches from external sources

Third-Party Liability

We are not liable for damages caused by:

  • Cloud provider failures
  • AI API provider issues
  • Integration platform downtime
  • Any third-party service problems

11. Indemnification

You agree to indemnify and hold Praxtify harmless from claims arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of applicable laws
  • Infringement of third-party rights
  • Your data or content

12. Data Protection and Privacy

Your privacy is important to us. Please review:

By using our Services, you consent to data processing as described in these policies.

13. Term and Termination

Term

These Terms remain in effect while you use our Services.

Termination by You

You may terminate by:

Termination by Us

We may terminate immediately if you:

  • Violate these Terms
  • Fail to pay fees
  • Engage in harmful or illegal activity

Effect of Termination

Upon termination:

  • Your access to Services will cease
  • You remain liable for fees incurred
  • We may delete your data according to our retention policy
  • Provisions that should survive will remain in effect

14. Changes to Terms

We may update these Terms by:

  • Posting revised Terms on our website
  • Notifying you via email
  • Displaying notice in our application

Continued use after changes constitutes acceptance. If you disagree, discontinue use.

15. Dispute Resolution

Governing Law

These Terms are governed by the laws of the Republic of Turkey, without regard to conflict of law principles.

Arbitration

Disputes shall be resolved through binding arbitration in the Republic of Turkey, except for:

  • Intellectual property disputes
  • Claims for equitable relief
  • Small claims court matters

Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions.

16. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, Disclaimer, and other referenced policies, constitute the entire agreement.

Severability

If any provision is found invalid, the remaining provisions continue in effect.

No Waiver

Failure to enforce any right does not constitute waiver of that right.

Assignment

You may not assign these Terms. We may assign to affiliates or in connection with a merger or sale.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

Independent Contractors

Nothing in these Terms creates a partnership, agency, or employment relationship.

17. Contact Information

For questions about these Terms:

18. Related Documents

Please review these important documents:

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