Payment Policy

1. Payment Model

Praxtify's payment structure operates through two separate channels, depending on the type of service:

Consulting Services (Studio): Our AI and product consulting packages (Essential, Growth, and Scale) are sold on a subscription basis directly through this website. Payments are charged either monthly or annually, based on the package and billing period you select.

AI Tools (Subscriptions): Payments for the AI tools we develop are not collected through this website. Each AI tool is an independent product with its own interface and its own payment flow. Subscriptions for these tools are also billed on a monthly or annual basis, processed through each tool's own platform. The pricing, subscription terms, and features of each tool are stated on its own page and confirmed at the time of purchase.

You can find our active consulting packages and current pricing on the Consulting page.

2. Secure Payment with Stripe

All payments — both the consulting payments collected through this website and the payments made on the AI tools' own platforms — are processed through Stripe, a PCI-DSS compliant payment infrastructure.

For consulting payments, after selecting your package you are directed to Stripe's secure payment page. For the AI tools, payment is completed through a secure Stripe payment flow integrated into each tool's own interface.

In both cases, your card details are processed and stored securely by Stripe directly; Praxtify does not see, process, or store your card data.

During payment, Stripe processes information such as your name, email address, billing details, and payment method under its own privacy policy. For Stripe's terms of service and privacy policy, please visit stripe.com.

3. Billing Periods and Automatic Renewal

Monthly subscriptions: Charged on the purchase date and automatically renewed on the same date each month.

Annual subscriptions: Charged on the purchase date for a one-year period and automatically renewed at the end of the term.

Subscriptions renew automatically at the end of the current billing period until you cancel. Renewal is processed using the payment method on file at the start of the subscription. If a price change occurs before renewal, it takes effect from the next billing period and you will be notified a reasonable time in advance.

4. Pricing, Discount, and Currency

Prices shown on our website are in the currency displayed on the relevant page. Applicable taxes (such as VAT) may be added to the price or shown separately at checkout, depending on applicable law and your country.

Annual consulting discount: When you purchase a consulting package annually, a 17% discount is applied compared to monthly billing. The discounted annual amount is shown clearly at checkout.

Praxtify reserves the right to update prices from time to time. Price changes do not affect your current subscription period; they apply only to renewals or new purchases.

5. Difference Between Monthly and Annual Packages

Monthly packages carry no long-term commitment; you may cancel or upgrade your subscription at any time. Annual packages run for a one-year period and offer a 17% discount compared to the monthly option.

6. Cancellation and Upgrades

You may cancel or upgrade your subscription at any time.

Monthly subscriptions: Your cancellation takes effect at the end of the current billing period. You retain access to the service until the end of that period.

Annual subscriptions: Cancellation takes effect at the end of the current annual term and stops the next annual renewal.

Upgrades: When you move to a higher package, the new package terms apply from the relevant billing period.

To manage your consulting subscriptions or request a cancellation/upgrade, please contact us. AI tool subscriptions are managed through each tool's own platform and account settings.

7. Refunds

Given the nature of digital services and consulting packages, amounts paid are, as a rule, non-refundable once the service has begun. For annual subscriptions, whether a refund applies to the unused period is assessed on a case-by-case basis.

In cases such as incorrect or duplicate charges, your request will be reviewed if you contact us within a reasonable time, and any necessary correction will be made where appropriate. Your statutory rights of withdrawal and refund as a consumer are reserved.

Refund requests relating to AI tools are subject to the terms of the relevant tool.

8. Payment Issues

If your payment cannot be collected (for example, due to insufficient funds, an expired card, or a declined transaction), Stripe may retry the payment. Your access to the service may be suspended while payment remains unsuccessful. It is your responsibility to keep your payment details up to date.

9. Invoices and Records

A payment receipt/invoice is generated through Stripe for each successful payment and may be sent to your email address. For corporate invoicing requests, please contact us.

10. Contact

For any questions about payment, billing, or subscriptions, please contact us:

• Phone: +90 505 355 3934
• Contact: praxtify.com/en/iletisim