These Terms of Use govern the use of https://praxtify.com, the early access program and the Praxtify application, operated by Praxtify, LLC ("Praxtify", "we"), a Delaware limited liability company established in the United States. By opening an account or using the service you accept these terms.
This English text is the binding version.
1. Commercial Use Only
Praxtify is for commercial use only: it may be used solely on behalf of a business and for that business's commercial activity. It is not offered for consumer use. Whoever opens the account represents that they are authorized to bind the business they represent and must be at least 18 years old.
2. Account and Organization
- The information you provide at sign-up must be accurate and current; you are responsible for keeping your password confidential.
- Your account belongs to an organization. The organization is responsible for people it invites complying with these terms.
- A user account belongs to one person; shared seats are not allowed.
3. Early Access Program
- Joining the list is free and grants no right of access and no guarantee of access by any date.
- We invite participants in small groups as the product becomes ready. We may change the scope, timing and conditions of the program, or end it.
- In the early access release, features may change and interruptions may occur.
4. Subscription, Quota and Credits
- Plans are defined by seats and monthly capacity (conversations, products, buyer companies, email and so on). Current limits are on the Plans page.
- Subscriptions are periodic and renew until cancelled. Fees are charged in advance.
- Your monthly credits reset at the end of each period. Credit packs you purchase are valid for 24 months and are non-refundable.
- When a quota is exhausted, the related feature stops or — if you have expressly agreed — additional usage is charged. Details: Refund Policy.
- We may change prices; a change applies to periods starting after we notify you.
5. Acceptable Use
While using the service you comply with the Acceptable Use Policy. That policy is an integral part of this agreement and covers, in particular, unsolicited messaging, export control and sanctions rules.
6. Messaging Channels
WhatsApp, Instagram and Messenger connections are subject to Meta's own terms, and Meta bills you directly for message fees. Details: Messaging Channels Terms.
7. Your Content
- Your product information, catalog, buyer data and correspondence belong to you. We hold only the limited rights needed to provide the service.
- Processing of buyer data is governed by the Data Processing Agreement; for buyer data, you are the controller.
- We do not use your content to train our own general models or third-party models.
8. AI Output
Praxtify drafts replies, summaries and quotes. These outputs are suggestions: they can be wrong, incomplete or misread context. You remain responsible for the accuracy of the final content, price and commitment that reaches a buyer. Actions that spend credits and decisions such as confirming a sale require human approval.
9. Service Level and Changes
We keep improving the service and features may change. If we materially restrict a feature we give reasonable prior notice. We announce planned maintenance in advance where possible. The Enterprise plan may carry a separately agreed service level (SLA).
10. Suspension and Termination
- We may suspend or terminate an account for non-payment, breach of these terms or the Acceptable Use Policy, a security risk, or a legal requirement. Where possible we warn you first.
- You may cancel your subscription at any time; cancellation takes effect at the end of the paid period.
- After termination we allow 30 days to export your data; we then delete it according to the periods in the Privacy Policy.
11. Intellectual Property
The Praxtify software, brand, logo and design belong to or are licensed by Praxtify, LLC. No rights are transferred beyond the right of use granted here. We may use your feedback to improve the product without payment.
12. Disclaimer and Limitation of Liability
The service is provided "as is"; we do not warrant that it will be uninterrupted or error free. To the maximum extent permitted by law we are not liable for indirect, incidental or consequential damages (including lost profit, lost data or lost business). Our total liability is limited to the amounts you paid us in the 12 months before the event giving rise to the claim.
These limits do not cover liability for intent or gross negligence, or liability that cannot be limited by law.
13. Indemnity
You indemnify us against third-party claims arising from your use of the service in breach of these terms or of applicable law.
14. Governing Law and Venue
These terms are governed by the laws of the State of Delaware, excluding its conflict of law rules. The state and federal courts located in Delaware have jurisdiction. This clause does not affect mandatory consumer rights in your country.
15. Changes
We may update these terms. For material changes we ask you to accept again; non-material corrections are published as a new version. Earlier versions remain readable in the archive.
16. Contact
Praxtify, LLC, 131 Continental Dr, Suite 305, Newark, DE 19713, USA · legal@praxtify.com